Regional Project Delivery & Support Manager at United Bank for Africa Plc (UBA)

United Bank for Africa Plc (UBA) is one of Africa’s leading financial institutions, with operations in 19 African countries and 3 global financial centres: London, Paris and New York. From a single country organisation founded in 1949 in Nigeria, UBA has grown to become a Pan-African provider of financial services with over 11 million customers, through close to 1000 business offices and touch points globally.Regional Project Delivery & Support Manager at United Bank for Africa Plc (UBA)

We are recruiting to fill the vacant position below:

Job Title: Regional Project Delivery & Support Manager

Reference No: LAG003
Location: Lagos Island, Lagos
Contract Type: Permanent
Job Functions: Banking
Industries: Banking / Finance & Investment

Introduction

  • This role involves working collaboratively with the Business Units, Product Teams and IT organization to define Product requirements that deliver key features and capabilities supporting business strategy across channels.
  • In addition, it involves providing effective support to the region in managing the infrastructure and systems that support customer experience across channels. We have vacancies in our regional offices in: Kenya, Cameroon, Ghana, Senegal.

Key Responsibilities
Product Development:

  • Collate all product development requirements in Online Banking Channels, POS, ATM /Cards Products for the Countries in the region.
  • Translate the strategic and tactical business needs into functional requirements to develop user interfaces and work flows and resolve any conflicts with requirements between Product, Business unit and technology.
  • Maintain a strong understanding of business processes, strategies, and data needs as well as IT capabilities and capacity, while filtering and prioritizing requests with assistance from product manager
  • Facilitate meetings of cross-functional team members to elicit user needs and potential impact on the business and Customers. Work with various teams in IT, Digital Banking, Operations to identify resources that will be required for delivery of such requirements and project.
  • Drive product development from conceptualization through launch – creating actionable plans, work streams and tactics, and execute on those in support of new product launches. Work with product managers to obtain approvals for product delivery Partner with the Product Managers in the Region to ensure the team understands, contributes to, and supports the Customer Needs, Product Vision, goals and priorities.
  • Maintain project management approach to product delivery and provide regular updates to project managers for Superior Execution.
  • Coordinate all phases of product development and ensure stakeholders participation.
  • Develop and maintain strong relationships, and keep Product and Business units informed and engaged throughout the entire project lifecycle.

Technical Support & Compliance:

  • Coordinate with IT Teams and Vendor resources in creating and reviewing system requests, planning projects and developing system specifications for new projects or for maintenance to existing solutions,
  • Ensure all products are built to an appropriate level of quality and ensure complete adherence to Product roll out process end to end for countries in the region for superior customer experience.
  • Solve ambiguous problems and proactively identify and mitigate risks before they become roadblocks.
  • Focus on UI and UX to define good outcomes for qualitative testing, ensuring the right experience for a diverse range of customers.
  • Regularly review metrics and proactively seek out new and improved data/mechanisms for visibility, ensuring product support and implementation stays aligned with organization objectives.
  • Ensure effective 24/7 Support to all the channels and systems and effective management of third party interfaces for 100% uptime across the region.
  • Provide Robust Contingency Architecture and infrastructure to support 100% Uptime of all Systems.

Requirements, Education and Education
Education Requirements:

  • First degree in Computer science or Engineering or other related fields
  • MBA/ Master’s Degree or a relevant professional qualification

Experience:

  • Minimum of 6 years with at least 4 years banking experience and at least 3 years in a similar role

General:

  • In-depth knowledge of the business environment and Digital Banking products
  • Project Management
  • Detailed working knowledge of a Software Development Life Cycle (SDLC).
  • Financial analysis
  • Regulatory and legal knowledge

How to Apply
Interested and qualified candidates should:
Click here to apply online

Application Deadline Date
17th November, 2018.


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69 Comments

Add a Comment
  1. This type of job comes with decent salary

  2. at least it will help the economic in some ways

  3. good job,this is opportunity to those who are looking for job

  4. That’s a great opportunity created by the finance giant. Thanks to ranthq for updating us.

  5. For those with passion on banking work

  6. Thank you ranthq for posting this news this is another job oppurtunity

  7. Great job opportunity, those that qualify for the post should apply and I wish you best of luck

  8. This is a pplum job. But my issue is that internal candidate is already in it!

  9. Thanks, i will ask my husband to apply

  10. What opportunity for does that will succeede

  11. Good Information For Qualified Applicants.

  12. Good banking job opportunity. I am sharing right away so that friends and family can apply asap

  13. Job creation is good, but it should not only be in lagos state, other states are starving

  14. This looks like a good opportunity to go for

  15. nice job opportunity but am not qualified for this one o

  16. This is a good opportunity for people that acquired the requirements.

  17. Very good job opportunity but depends on the no. To be taken

  18. Good opportunity but must the applicant have banking experience? What if he has all the specified qualifications but experience in other sectors?

  19. Good opportunity. Thanks for sharing

  20. Another opportunity for my peeps in the banking sector aspiring to change jobs.

  21. Great opportunity but how many Nigerian can be admitted or rather employed

  22. Great opportunity for those interested in the banking sector.

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